Privacy Policy

1. Introduction

At Vorari, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our cloud hosting services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including but not limited to:

Contact Information: Name, email address, phone number, and company details.
Account Information: Username, password, and billing information.

2.2 Usage Data

We may collect information about how you use our website and services, including:

Log Data: IP address, browser type, operating system, pages visited, and timestamps.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze usage patterns.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Managing Services: To deliver cloud hosting services, process transactions, and manage accounts.
Customer Support: To respond to inquiries, provide technical support, and improve service quality.
Marketing and Communication: To send promotional materials, updates, and newsletters, with your consent where required.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

4. How We Share Your Information

We may share your information in the following circumstances:

With Service Providers: We may share information with third-party vendors who assist us in providing services, such as payment processors and cloud infrastructure providers. These parties are contractually obligated to protect your information.
For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., to meet national security or law enforcement requirements).
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business transaction.

5. Data Security

We implement reasonable and appropriate security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

Access and Correction: You may request access to and correction of your personal information.
Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in those communications.
Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please email support@vorari.co.uk